This privacy policy explains how eLabel (hereinafter "we", "us", or "Provider") collects and processes personal data in connection with your use of the eLabel platform.
eLabel is the data controller for the processing of personal data that we collect about you as a customer. Website: elabel.dk. Contact: elabel@elabel.dk.
Name and contact details: Name, email, and phone number. Company information: Company name, VAT/CVR number, and billing address. Payment information: Handled via secure third-party providers (e.g., card payment or Klarna). Technical data: IP address, browser type, and usage statistics.
Administering access, billing, support, and legal compliance.
Contract (GDPR Art. 6(1)(b)), Legal obligation (Art. 6(1)(c)), and Legitimate interest (Art. 6(1)(f)).
When you upload product data (ingredients, EAN), eLabel acts as a Data Processor. You (the User) are the Data Controller for that specific data.
We do not sell your data. We only share it with trusted partners (hosting, payment, and email systems).
7.1. Active customer relationship.
7.2. Billing data: 5 years (bookkeeping law).
7.3. Product data (EAN): Up to 10 years to ensure QR code validity, as stated in the Terms and Conditions.
Right to access, rectification, deletion, and objection.